This location has a good reputation, with most customers praising the friendly and helpful staff, clean and well-maintained storage units, and convenient location. Some customers have had issues with broken promises and miscommunication, but these incidents seem to be isolated. One major issue that has been reported is the high cost of storage units, which may be a deterrent for some customers. However, many customers have found the prices to be reasonable and worth the investment. Overall, this location is a good option for customers looking for a reliable and secure place to store their belongings. The staff's attention to detail and willingness to go above and beyond for customers is particularly noteworthy.