This business location has a well-organized parking area with on-site parking, which is convenient for customers. However, some issues may arise, such as the occurrence of cockroaches in rented trucks, as reported by some customers. Moreover, a customer was overcharged by almost $1,000 for a dolly rental, which is unacceptable. Additionally, some staff members may have a poor attitude and be unhelpful. On the other hand, the business has a variety of services, including van rental, used cars, and storage facilities. The staff can be very helpful, as mentioned by some customers, and the equipment is often in good condition. The prices may be reasonable, especially for long-term rentals. The business is wheelchair accessible, which is a positive aspect. However, the innovativeness of the business could be improved, as some customers have reported issues with the app and the return process. Overall, this business has some strengths and weaknesses, and customers may have varying experiences.