Tampa Bay
U-Haul Moving & Storage of New Port Richey
19.46
19.46
Overview
Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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This U-Haul location is a decent choice for those in need of moving and storage services. The overall experience is satisfactory, with an average score of 4.1. The quality of services is also average, with a score of 4.0, indicating that customers generally receive what they expect from the location. However, the pricing is a strength, with a score of 4.7, suggesting that customers feel the costs are reasonable. The innovativeness of the location is also notable, with a score of 4.4, implying that the staff are willing to adapt and offer creative solutions to customers' needs. The cleanliness and maintenance of the storage units is a concern, as some customers have reported finding spiders, ants, and mold in their units. It's also worth noting that some customers have experienced issues with customer service, with some staff members being unhelpful and unfriendly. However, the location has made efforts to improve, and some customers have praised the staff for being helpful and efficient. Overall, this location is a solid choice, but it could benefit from further improvements in customer service and storage unit maintenance.The variety of services offered by this location is impressive, with customers able to rent moving trucks, trailers, and storage units, as well as purchase moving supplies and equipment. The location also offers fuel and propane, making it a one-stop shop for customers' moving needs.One major issue that has been reported by several customers is the early closing time on certain days, which can be inconvenient for those who need to rent equipment or access their storage units outside of regular business hours. However, the location has made efforts to improve its hours and is now open later on certain days of the week.Overall, this U-Haul location is a good choice for those in need of moving and storage services, but it could benefit from further improvements in customer service and storage unit maintenance. With its wide range of services and convenient location, it's definitely worth considering for those in the area.
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