This U-Haul location has its strengths and weaknesses. The staff is helpful and friendly, which is reflected in the overall good experience many customers have had. However, some customers have reported issues with the quality of equipment, such as problems with the vehicle's condition or functionality. The pricing is generally reasonable, with many customers appreciating the affordability of the services. The location is also quite innovative in its approach to customer service, with some employees going above and beyond to assist customers. However, some customers have reported issues with the parking and accessibility of the location.There have been several issues reported by customers, including a problem with a rude customer service representative, another issue with a manager being uncooperative and refusing to help a customer, and some instances of staff members being unwilling to assist customers. One customer even reported being charged extra for fuel when they had previously paid for it, which was an unwarranted fee. Some customers have also reported issues with the facilities, such as a lack of maintenance and cleanliness.It's worth noting that the parking and accessibility of the location have been issues for some customers, with some reporting that it's difficult to find parking and that the entrance to the facility is not wheelchair accessible.Overall, while this U-Haul location has its strengths, there are also several areas that need improvement. With better staff training and more attention to detail, this location could provide an even better experience for its customers.