This location has its pros and cons. The majority of customers had a positive experience with the friendly and helpful staff, easy rental process, and convenient services. Many reviewers praised the staff, including employees like Judith, Alexis, and Courtney, who were exceptional in their service. The location has a wide range of equipment available, including trucks, trailers, and storage units. The online app is also convenient and easy to use.However, there were some issues with customer service. Some reviewers reported being treated rudely by staff, and there were concerns about hidden fees and charges. Additionally, there were some issues with equipment quality and maintenance, including a case where a customer found a truck with a loose wheel and dried-out bearings.The location's hours of operation were also a concern, with some reviewers reporting that the location was closed earlier than expected, causing them to miss their return appointment.Despite these issues, the location seems to have made efforts to improve customer satisfaction, with many reviewers praising the staff and services. However, it's essential for the location to address the issues with customer service and equipment quality to provide a better experience for customers.The lack of availability of equipment, such as the propane filling station, was also a concern for some reviewers. The location's management should consider investing in the necessary equipment to provide a comprehensive range of services.Overall, this location has the potential to be a great resource for customers, but it needs to work on addressing the issues with customer service and equipment quality to provide a better experience.