Tampa Bay
Tyson Rollins
21.28
21.28
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Identifies as Black-owned
Identifies as Black-owned
Online appointments
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Quality
Overall
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This location is a standout in the real estate industry, offering a high level of quality services that have earned it a 4.9-star rating. The team, led by Tyson Rollins, is professional, knowledgeable, and always available to answer questions and provide guidance throughout the home-buying or selling process. They are very responsive, handling everything efficiently and keeping clients informed every step of the way. The agency is LGBTQ+ friendly and identifies as Black-owned, making it an inclusive and welcoming space for diverse clients.However, the pricing of the services is unclear, and it would be beneficial for the agency to provide more information about their fees and costs to potential clients.One issue that stands out is that there is a 1-star review from 2017 that expresses dissatisfaction with Tyson's communication and responsiveness during a transaction. The reviewer felt abandoned and had to seek help from another agent. While the agency's response acknowledges the issue and explains that the local board reviewed the events and saw it differently, it's essential to address client concerns and improve communication to prevent similar situations in the future.Overall, this location is an excellent choice for those seeking high-quality real estate services, but it's crucial to have a clear understanding of the pricing and to work on improving communication to ensure a smooth and satisfying experience for all clients.
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