The experience with Attorney Thomas Tyler and his office was often disappointing. The communication with the staff was not professional and was often unresponsive. This lack of communication led to delays and stress during real estate transactions. One reviewer mentioned that they had to chase updates that should have been proactively communicated. In contrast, another reviewer had a very positive experience with the support staff, who were helpful and responsive. However, this experience was the exception rather than the rule. The reviewer who had a poor experience with a paralegal reported that they were not reliable and did not return calls or emails. Unfortunately, this lack of reliability seems to be a common issue with this office. Despite a few positive reviews, the overall experience with this office seems to be lacking in quality.