Tampa Bay
Turner Pest Control
15.18
15.18
Overview
We’ve been providing pest control services in Florida for more than 50 years, keeping Orlando homes and yards pest-free. Call 800-225-5305 for a free quote.
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This pest control service has a solid overall rating of 4.5 out of 5. The quality of service is generally good, with most customers expressing satisfaction with the professionalism and thoroughness of the technicians. However, there are some instances where customers felt that the service was overpriced or that the communication could be improved. The pricing score of 4.1 suggests that while some customers feel that the prices are reasonable, others feel that they are too high. The innovativeness score of 4.7 indicates that the company is generally willing to try new approaches and techniques to address customer concerns. Overall, this service has a strong reputation for providing effective and professional pest control, but there are some areas where they could improve.
The company has a strong online presence, with many customers praising the technicians for their professionalism, knowledge, and courtesy. Many customers also appreciate the prompt and reliable service, with some mentioning that they were able to schedule appointments on short notice. However, there are some instances where customers felt that the service was slow to respond or that they were not kept informed about the status of their appointment.
The company's response to customer complaints is generally good, with many customers praising the company's willingness to listen and address their concerns. However, there are some instances where customers felt that the company's response was inadequate or that they were not taken seriously. Overall, this service has a strong reputation for providing effective and professional pest control, but there are some areas where they could improve.
One major issue that stands out is the problem of some customers feeling that the service was overpriced. Several customers mentioned that they felt that the prices were too high, especially when compared to other pest control services. This could be a major area of improvement for the company, as it may be driving away customers who are looking for more affordable options.
Another issue that is worth noting is the problem of communication. While many customers praise the company's technicians for being professional and courteous, some customers felt that they were not kept informed about the status of their appointment or that they were not given clear instructions about what to expect. This could be a major area of improvement for the company, as it may be causing frustration and anxiety for some customers.
Overall, this service has a strong reputation for providing effective and professional pest control, but there are some areas where they could improve. With a focus on improving communication and addressing concerns about pricing, this company could continue to grow and improve its reputation in the market.
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Home & Daily Service
Termite Control
Pest control service
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