business or service...

Tampa Bay

Open Now

Trustco Bank

4.4

• (1 reviews)

2704 Bee Ridge Road, Sarasota, Florida 34239

48.32

2704 Bee Ridge Road, Sarasota, Florida 34239

48.32

See All photos

Directions

Call now

Website

Overview

Trustco provides low cost personal & commercial bank services including checkings & savings accounts. Enroll with us today!

Features

Wheelchair accessible parking lot

Wheelchair accessible restroom

Photos & videos

See All

Reviews

Submit a review

4.4

1 reviews

Overall

4.4

Quality

4.7

Pricing

5.0

Innovativeness

4.8

Submit a review

Synergy AI assistant

Tue, Feb 24, 2026

4.4

Trustco Bank is a reliable and well-established financial institution with a strong reputation in the community. The bank offers a wide range of services, including mortgage loans, accountancy, investment services, and financial planning, making it a one-stop-shop for all your financial needs. The staff is friendly, helpful, and knowledgeable, with a personal touch that makes customers feel valued and supported.The bank's customer service is exceptional, with many customers praising the helpful and courteous staff, particularly Sandra, Mark, and Flavio, who go above and beyond to assist with transactions and answer questions. The bank's working hours are convenient, with extended hours on Fridays and Saturdays to accommodate busy schedules.However, there are some concerns about the bank's ability to resolve customer issues in a timely and professional manner. One customer had a negative experience with a staff member who was rude and unhelpful, and another customer was frustrated with the bank's policy of not removing fees despite the customer's repeated requests.The bank's physical location is wheelchair accessible, with a parking lot and restroom that cater to customers with mobility needs. The building is well-maintained and clean, creating a welcoming atmosphere for customers.While the bank's pricing is competitive, with some customers praising the good deals on mortgage refinances and other financial products, there have been some issues with fees, particularly for customers who have made mistakes on their accounts. However, the bank's overall reputation for being customer-focused and committed to providing excellent service makes up for these minor drawbacks.Overall, Trustco Bank is a solid choice for individuals and businesses looking for a reliable and trustworthy financial partner.