Trustco Bank provides excellent services to its customers. The staff is professional, friendly, and knowledgeable. They offer a wide range of financial products and services, including mortgage loans, investment services, and financial planning. The bank has a strong online presence, allowing customers to easily access their accounts and conduct banking activities remotely. The working hours are convenient, with the bank being open six days a week. One minor issue is that the bank's branch in Bradenton, where the main parking lot is wheelchair accessible, is not open on Thursdays. Overall, Trustco Bank is a reliable and trustworthy institution that provides top-notch services to its customers.