TruNorth Pest Control has consistently impressed customers with its exceptional service. Technicians like Carl, David, and Gabe are thorough, professional, and courteous, taking the time to explain their work and provide helpful advice. They are knowledgeable about pest control and go above and beyond to address customers' concerns. Customers appreciate the company's emphasis on family-friendly treatments and free inspections. While some customers have experienced minor issues with billing or scheduling, the company's customer service team is responsive and helpful in resolving these problems. One customer noted that a technician nearly ran them over in a parking lot, which is a concerning incident. Overall, TruNorth Pest Control's high level of quality and innovativeness has earned it a 4.9 rating. However, the company's pricing could be more transparent, as some customers have mentioned feeling overcharged or unclear about costs.