This location is generally well-received by customers, with a consistent stream of positive reviews. The staff is often described as friendly and knowledgeable, with many praising the helpfulness of individual budtenders, such as Joe and Andrew. The store's quick service and efficient processes are also commonly noted. However, there are some complaints about wait times, with a few customers expressing frustration with being told they were out of stock on certain items. Some customers have also reported issues with customer service, including being told they couldn't use a promotion or being given incorrect information. Despite these issues, the location's strong reputation and commitment to providing a welcoming atmosphere for customers, including a transgender safe space, make it a popular choice for many.