This location, Truist Bank ATM, has some good features like a wheelchair-accessible parking lot and entrance. However, the overall experience seems to be marred by poor quality of service. According to a client's feedback, they had a very disappointing experience trying to return an appliance and get reimbursed, with multiple phone calls that lasted up to 55 minutes without any resolution. The bank's practices and customer service seem to be unprofessional and disappointing, with one client stating that they would expect more from the bank. On the other hand, the working hours seem to be accommodating, as they are open 24 hours a day, 7 days a week. One major issue is that the bank seems to have a high re-stocking fee, which is not in line with industry standards, and this may be a problem for customers. The location's co-branding with Truist, a well-known financial institution, may suggest some level of professionalism, but it is not enough to offset the negative experiences reported by clients.