Tampa Bay
Truist
50.64
50.64
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Photos & videos
Submit a review
Quality
Overall
Submit a review
This bank location, located at 5727 Gantt Rd Road, Sarasota City, seems to have its fair share of issues. While the staff is described as nice and helpful by some, many customers have reported problems with long wait times, understaffing, and a lack of professionalism. One reviewer even reported being discriminated against by a teller and manager. Some customers have also experienced difficulties with deposits and withdrawals, with one reviewer having their deposit lost and not showing up in their account for days. There are also issues with the bank's customer service, with some customers having trouble getting in touch with a live person on the phone. A reviewer described the experience of trying to resolve a charge on their account as "like talking to kids in Junior High School". The bank's technology seems to be a problem as well, with one reviewer reporting that the bank's database was down multiple times, causing issues with transactions. Only one reviewer reported having a good experience, saying that the staff went above and beyond to help them with a card issue. It's worth noting that the bank has a rating of 2.0 from third-party rating platforms. It seems that this bank location is struggling to provide good service to its customers, with many issues and problems reported.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS