Truist

2.3

• (1 reviews)

5900 Katie Ln Lane, Sarasota, Florida 34232

48.63

5900 Katie Ln Lane, Sarasota, Florida 34232

48.63

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

On-site parking

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Reviews

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2.3

1 reviews

Overall

2.3

Quality

1.7

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Synergy AI assistant

Tue, Feb 24, 2026

2.3

This Truist location in Sarasota City seems to have a lot of issues. Many customers have reported rude tellers, long wait times, and unhelpful staff. The location is also not very accessible, with some customers having trouble getting in and out of the building. Additionally, the ATM has been known to malfunction and steal money from customers' accounts. On the other hand, some customers have reported having good experiences with certain employees, such as Johnathan, who is said to be very helpful. However, these positive experiences are far outweighed by the numerous negative reviews. It's clear that this location needs to improve its customer service and accessibility in order to provide a better experience for its customers. One major issue that stands out is the repeated problems with the ATM, which has been reported by multiple customers. This suggests that the location may not be prioritizing the maintenance and upkeep of its technology. Overall, this location is not living up to the standards that customers expect from a bank.