Tampa Bay
Truist
32.37
32.37
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Quality
Submit a review
This location has received mixed reviews from customers. Some have had good experiences with the staff, such as Chris and Jeremy, who have been described as accommodating and helpful. They have also praised the bank's assistance with various banking issues.On the other hand, many customers have expressed frustration with the bank's service. Several reviewers have complained about long wait times, with one reviewer waiting over 30 minutes to speak to a banker. Others have described the service as grumpy and borderline rude, with some staff members coming across as unfriendly and condescending.One reviewer had a particularly bad experience, waiting for over a month to receive a CD and having to spend $29 to send in information to get their money. They also claimed that the bank's staff was dishonest and may have stolen their money.The bank's accessibility has been praised, with a wheelchair-accessible parking lot. However, the working hours have been criticized, with some reviewers complaining that the bank is closed on weekends and has limited hours.There seems to be a lack of consistency in the bank's service, with some staff members being friendly and helpful while others are unfriendly and unhelpful. The bank's pricing is also unclear, as several reviewers have mentioned issues with fees and interest rates.Overall, this location appears to have some good staff members, but the bank as a whole seems to have issues with consistency and customer service.
Own this business?
Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS