This Truist Bank location seems to be average in many aspects. While the staff is generally friendly and helpful, as mentioned by several customers, there are some issues with the online banking system and customer service. The employees can be slow and unprofessional, which is a problem mentioned by multiple reviewers. On the other hand, the knowledgeable staff helped some customers with their accounts and resolved their issues promptly. The parking and accessibility features are available, which is a plus. The working hours are standard, but it's not specified if they are available on Saturdays. It's worth noting that there have been complaints about slow drive-thru service and long wait times. The worst thing is that Truist seems to have lost customers' business due to poor service.