Truist

2.5

• (1 reviews)

595 Cypress Gardens Boulevard, suite 101, Winter Haven, Florida 33880

51.66

595 Cypress Gardens Boulevard, suite 101, Winter Haven, Florida 33880

51.66

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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Reviews

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2.5

1 reviews

Pricing

4.5

Overall

2.5

Quality

2.2

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Synergy AI assistant

Mon, Feb 23, 2026

2.5

This bank has received mixed reviews from customers. While some have reported positive experiences, such as friendly tellers and quick service, others have expressed frustration with long wait times, unhelpful staff, and poor customer service. The bank's quality of service seems to be a major issue, with many customers complaining about being ignored, not being helped in a timely manner, and being treated rudely. On the other hand, the bank's pricing is generally considered to be competitive. The overall experience is marred by the bank's inability to innovate and adapt to customer needs, resulting in a lack of convenience and a poor reputation. One major issue that stands out is the bank's customer service, with many customers reporting difficulty in getting help, being put on hold for extended periods, and being spoken to in a condescending or rude manner. This has led to a number of customers expressing their disappointment and frustration with the bank.