Tampa Bay
Truist
18.37
18.37
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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The location is in a wheelchair-accessible building. The phone number is available, but some customers have reported not being able to reach the bank or have encountered a broken voicemail. The working hours are standard and convenient for most people. However, the bank's service has been inconsistent, with some employees being rude and unhelpful, while others have been courteous and respectful. One employee was extremely good at their job, but another was bad at their job. Overall, the service has been subpar, but some customers have had positive experiences. There have been issues with technology, such as a printer not working properly, and some employees not knowing how to use it. Despite this, some customers have had good experiences with the bank, such as receiving excellent service at the drive-thru. However, some customers have had to wait a long time in the drive-thru, and the bank's overall service has been a mixed bag. The bank's policy on accessing accounts from other branches has also been a problem for some customers. The location appears to be permanently closed as of 2022, but some customers have reported visiting the location and being helped by friendly and helpful employees.
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