Tampa Bay
Truist
17.46
17.46
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Drive-through
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Quality
Overall
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This location of the bank has a relatively low overall rating, which suggests that customers have had a mixed experience with the bank's services. The quality of the bank's services is somewhat better, with a rating of 2.7 out of 5, indicating that customers have had some problems with the services provided. However, there is no information available to determine the bank's pricing or innovativeness.The working hours of the bank are 9:00 AM to 5:00 PM on weekdays, with a slightly longer hour on Fridays from 9:00 AM to 6:00 PM. There is no mention of any service options being available on weekends.Some customers have reported having positive experiences with the bank, citing friendly and helpful staff, such as Ashleigh, Chris, and Janet. However, many others have reported having negative experiences, including long wait times, rude customer service, and problems with their accounts. Some customers have also reported issues with the bank's online services, such as problems with mobile access to their accounts.One issue that has been reported by several customers is the long wait times, particularly at the drive-thru. Customers have reported waiting for 10-15 minutes or more to be served at the drive-thru, which can be frustrating and inconvenient.Overall, while some customers have had positive experiences with this location of the bank, many others have had problems with the services provided. It may be worth exploring other banking options to find a bank that better meets your needs.
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