Tampa Bay
Truist
11.61
11.61
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
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Wheelchair accessible parking lot
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This Truist Bank location in Clearwater has received mixed reviews from customers. On one hand, some customers have praised the friendly and professional staff, including employees like Kevin Barnett, Jennifer Allen, and Carl, who have gone above and beyond to assist with their financial needs. The branch has also been described as "phenomenal" in terms of customer service, with advisors who are knowledgeable and helpful.On the other hand, several customers have reported long wait times, understaffing, and poor website functionality. Some have even claimed to have been discriminated against based on their appearance, which is unacceptable in a financial institution. The branch has also been criticized for its high fees, including a $2 fee for night deposits.One customer reported a frustrating experience with a wire transfer, while another had their account closed without explanation. Others have mentioned issues with the online banking system, including frequent login issues and slow website performance.Despite these issues, the branch's pricing has been praised by some customers, who have noted that the fees are reasonable and transparent. However, this is not enough to make up for the poor quality of service experienced by many customers.Overall, this Truist Bank location seems to be struggling with consistency and quality, despite its potential for excellent customer service. Customers may want to exercise caution when choosing this branch for their financial needs.
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