Tampa Bay
Truist
11.55
11.55
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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Overall
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Unfortunately, the experience at this bank is marred by numerous complaints and issues. Many customers have reported extremely slow service, with some waiting for over 15 minutes in line or in the drive-thru. Several reviewers have also mentioned that the staff seems untrained or unhelpful, leading to frustrating experiences. Additionally, some customers have reported issues with their accounts, such as money being deducted incorrectly or accounts being closed without notice.The bank's customer service has also been criticized, with some reviewers describing the staff as rude or unhelpful. Some have even reported being told to come back another day or being given incorrect information.However, it's worth noting that there have been some positive experiences reported by customers. One reviewer praised the staff for being helpful and efficient, while another reviewer appreciated the bank's modern and updated interior.The bank's pricing and innovativeness scores are not available in the provided data.Overall, the experience at this bank seems to be inconsistent, with some customers having positive experiences while others report numerous issues and frustrations.
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