Truist

4.2

• (1 reviews)

16102 Bruce B Downs Boulevard, Tampa, Florida 33647

12.20

16102 Bruce B Downs Boulevard, Tampa, Florida 33647

12.20

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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4.2

1 reviews

Overall

4.2

Quality

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

This business location offers a wide range of services including savings bank, personal loans, life insurance, and education. The building is wheelchair accessible, making it convenient for people with disabilities. The working hours are standard, with the bank being open from 9 am to 5 pm on weekdays and closed on weekends.The customers have had a mixed experience, with some praising the staff's friendliness and helpfulness, while others have had issues with the service. One customer reported a problem with the ATM, stating that it did not react to touching when they tried to use the touch screen. Another customer had a negative experience with a staff member who took over 20 minutes to help them in the drive-thru.However, most customers have had positive experiences, with many praising the staff's professionalism and courtesy. One customer reported being helped by a staff member named Ryan, who was patient and knowledgeable. Another customer praised the branch manager, saying that they were engaged and attentive to customers.The overall experience of this business location seems to be good, but there are some areas for improvement. One issue is that the bank seems to have a problem with customer service, with some customers experiencing long wait times and poor service. This needs to be addressed to improve the overall experience for customers.Overall, this business location is a good option for people looking for a wide range of financial services. However, customers should be aware of the potential issues with customer service and be prepared to wait or deal with inexperienced staff. With some improvements in this area, this business location could become a top choice for customers in the area.