Tampa Bay
Truist
16.09
16.09
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Photos & videos
Submit a review
Innovativeness
Overall
Quality
Pricing
Submit a review
The location at Building 8701, Hunters Lake Dr Drive, Tampa City, appears to be a well-established and reliable branch of Truist Bank. The staff has received numerous praises for their excellent customer service, professionalism, and friendliness. Many customers have mentioned that they feel valued and taken care of by the bank's representatives. The branch seems to be efficient, with customers able to resolve their issues and accomplish their tasks quickly.However, there is one major issue that stands out - a customer had a negative experience with the bank's handling of a dispute over a double charge on their card. It took the bank two months to investigate and resolve the issue, during which time the customer was charged two overdraft fees.Despite this issue, the overall experience of most customers is positive. The branch is wheelchair accessible, and the staff is accommodating and helpful. The working hours are standard, with the branch open from 9:00 AM to 5:00 PM on weekdays and 9:00 AM to 6:00 PM on Fridays. The location has received a 4.7-star rating from third-party reviews, indicating a high level of customer satisfaction.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS