Truist

2.2

• (1 reviews)

12101 W Linebaugh Ave Avenue, Tampa, Florida 33626

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

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Wheelchair accessible parking lot

On-site parking

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Reviews

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2.2

1 reviews

Overall

2.2

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Synergy AI assistant

Mon, Feb 23, 2026

2.2

This location of Truist Bank has received mostly negative reviews from clients. Several reviewers mentioned long wait times, both inside the bank and in the drive-thru, with some reporting waits of 30 minutes or more. Many reviewers expressed frustration with the customer service, citing rude or unhelpful staff, including issues with language barriers. Some reviewers reported problems with transactions, including delayed or declined payments, and issues with new cards not working. Several reviewers also mentioned problems with communication, including difficulty reaching the bank by phone and confusion with automated systems. Only one reviewer had a positive experience, citing a helpful and friendly teller. Overall, the quality of service and attention to customer needs appears to be a major issue for this location. The main problem highlighted in reviews is the lack of competent and helpful staff.