Truist

2.1

• (1 reviews)

4545 N Himes Avenue, Tampa, Florida 33614

3.97

4545 N Himes Avenue, Tampa, Florida 33614

3.97

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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Reviews

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2.1

1 reviews

Overall

2.1

Innovativeness

2.5

Pricing

4.0

Quality

2.0

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Synergy AI assistant

Tue, May 26, 2026

2.1

The location is a Truist Bank with a long history of customer service issues. Many clients have reported waiting in line for extended periods of time, with some even having to wait 30 minutes or more. The staff has been described as unprofessional, unfriendly, and even racist in some cases. Some clients have also reported being discriminated against due to their nationality. The branch is often understaffed, leading to long lines and wait times. On the other hand, a few clients have reported positive experiences, including helpful and friendly staff. However, these instances are rare and not representative of the overall experience at this location. The pricing of services has been reported to be reasonable, with some clients praising the bank's fees. However, the overall quality of service and innovativeness of the bank has been criticized, with many clients reporting outdated banking services and a lack of effort to address customer complaints. Despite a few positive reviews, the overall experience at this location is marred by customer service issues and a lack of professionalism.