Tampa Bay
Truist
17.01
17.01
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
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Wheelchair accessible parking lot
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This branch of Truist bank is located at Building 701, W Dr Martin Luther King Jr Blvd Boulevard in Seffner City. The staff is generally friendly, which is evident from the positive reviews from clients who have experienced excellent service from staff members such as Brian, Frank, Brendan, and Nikki Virgo. However, the quality of service seems to be a concern, with many clients complaining about long wait times, slow service, and a lack of professionalism from some staff members. Some clients have also experienced issues with the bank's online services, with the Truist app being described as "horrible" and the drive-through service being "entirely too slow." There have been complaints about the bank's handling of issues such as fraud and the lack of communication from the bank.Despite the issues, some clients have reported positive experiences, such as receiving excellent service from specific staff members and being treated with respect and courtesy. However, the overall experience seems to be inconsistent, and some clients have been left frustrated and disappointed. One issue that seems to be a persistent problem is the long wait times, with some clients reporting waits of 15 minutes or more to cash a check or conduct other simple transactions. This is a concern, as it can be inconvenient and frustrating for clients who are trying to manage their finances.In terms of pricing, it seems that the bank offers competitive rates and services, with some clients reporting positive experiences with the bank's loan and investment services. However, the quality of these services seems to be variable, and some clients have reported issues with the bank's handling of their accounts.Overall, this branch of Truist bank seems to be a mixed bag, with some clients experiencing excellent service and others experiencing frustration and disappointment.
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