Truist

2.9

• (1 reviews)

650 Celebration Avenue, Celebration, Florida 34747

66.29

650 Celebration Avenue, Celebration, Florida 34747

66.29

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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Reviews

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2.9

1 reviews

Overall

2.9

Quality

2.4

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Synergy AI assistant

Tue, Feb 24, 2026

2.9

The Truist Bank location in Celebration, FL is a mixed bag. The overall experience is somewhat disappointing, with a score of 2.7 out of 5. The quality of service is also a concern, with a score of 2.4 out of 5. The staff appears to be undertrained or understaffed, leading to long wait times and poor customer service.One notable issue is the bank's inconsistent hours of operation. Several customers have reported that the bank's posted hours are not actually followed, with staff not showing up to work or not being available during advertised hours.On the positive side, some customers have had good experiences with individual staff members, citing excellent customer service and helpfulness. However, these positive experiences are not enough to outweigh the many negative comments.The bank's innovation and pricing scores are not available, but it's worth noting that some customers have expressed frustration with the bank's fees and charges. Overall, this location appears to be struggling with customer service and operational issues.