Truist

2.6

• (1 reviews)

3109 W Vine Street, Kissimmee, Florida 34741

72.06

3109 W Vine Street, Kissimmee, Florida 34741

72.06

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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2.6

1 reviews

Overall

2.6

Pricing

2.3

Quality

2.8

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Synergy AI assistant

Tue, Feb 24, 2026

2.6

This location seems to be a mixed bag. On the one hand, there are several positive reviews from customers who praise the helpful and friendly staff, excellent customer service, and the bank's overall professionalism. Some customers have even gone out of their way to recommend this location to others. On the other hand, there are also several negative reviews that describe poor customer service, long wait times, and a generally unpleasant experience. Some customers have reported that the staff seems unfriendly or unhelpful, and that the bank's policies can be confusing or unfair. There are also several complaints about the bank's handling of issues such as overdrafts and direct deposits. Despite these issues, there are a few standout employees who have received praise for their exceptional service. Some customers have also mentioned that the bank's modern building and convenient location are a plus. Unfortunately, there are also several complaints about the bank's accessibility and accommodations for customers with disabilities. While the bank claims to have a wheelchair-accessible parking lot and entrance, some customers have reported difficulties navigating the building or accessing services. One major issue that stands out is the bank's handling of customer complaints and disputes. Several customers have reported being left frustrated and unsatisfied after trying to resolve issues with the bank's customer service team. Overall, this location seems to have some room for improvement in terms of customer service, accessibility, and handling of customer complaints. However, there are also some bright spots, and it's worth noting that the bank has a loyal customer base and a reputation for being a good option for certain types of banking services.