Tampa Bay
Truist
62.47
62.47
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Overall
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The building is located at 581, E Hwy 50 Street, Clermont City, with standard working hours of 9:00 AM to 5:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays. The wheelchair-accessible restrooms and parking lots are available. This location has the typical services of a bank, including personal and mortgage loans, savings accounts, investments, and insurance. However, the reviews show a significant lack of attentiveness to customer issues, considering the bank's extensive services. In numerous cases, customers faced difficulty in resolving their problems due to employees' unwillingness or inability to help. The situation worsened in several reviews where customers reported being yelled at or talked down to. It's worth noting that some customers appreciated the assistance of certain staff members, highlighting the possibility that a few staff members might provide better service. However, the overall consistency of poor customer experience is a significant concern. The pricing of services seems to be acceptable, with no complaints from customers. The innovation score remains blank as there is no information available regarding this aspect of the bank's services.
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