Tampa Bay
Truist
26.28
26.28
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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Quality
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This Truist Bank location has mixed reviews from customers. While some appreciate the friendly and helpful staff, others have had poor experiences with long wait times, lost deposits, and unprofessional customer service. The branch seems to struggle with efficiency and accuracy, which can be frustrating for customers. However, some employees, like John and Jose, have been praised for their exceptional service and willingness to help. The working hours are standard, but the location could benefit from having earlier or later hours. It's essential for customers to be aware of the potential issues and to choose this location wisely. One major issue stands out: the branch seems to have difficulty handling deposits, as evidenced by multiple customers experiencing lost or missing funds. This problem needs to be addressed by the bank to ensure customers feel confident in using their services. Overall, this branch has room for improvement, but it's not entirely hopeless. With some adjustments and a focus on quality, it could become a reliable and customer-friendly location.
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