Tampa Bay
Truist
21.01
21.01
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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The location of the business is easily accessible with a wheelchair-accessible parking lot. However, some customers experienced long wait times, with one person waiting for over an hour to be assisted. The staff's friendliness and helpfulness varied, with some customers receiving excellent service, while others felt ignored or received unprofessional treatment. Some customers reported issues with mobile deposit, fees, and unhelpful staff. There have been some complaints about specific employees, including a 65-year-old redheaded woman who was described as rude and unprofessional. Overall, the experience at this branch has been mixed, with some customers being very satisfied and others experiencing significant issues.
The customers who had issues with this location mentioned problems with customer service, specifically lazy and rude employees.
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