Tampa Bay
Truist
37.00
37.00
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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Review:This location is decent, but it has some issues. The quality of service varies depending on the staff member you interact with. Some reviewers have had positive experiences, while others have reported difficulties with customer service, long wait times, and unhelpful staff. However, there are also some excellent employees, like Dusti Curry and Joseph Dyer, who have gone above and beyond to assist customers. One major issue that has been consistently reported is the bank's handling of customer accounts and transactions. Some reviewers have experienced difficulties with ATM deposits, delayed or missing payments, and incorrect account information. One reviewer even reported that the bank took $150 from their deceased father's account without explanation or notification. These issues are concerning and may indicate a need for improvement in the bank's customer service and account management practices. Overall, while this location has some redeeming qualities, it seems that customer service and account management could use some attention.
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