Tampa Bay
Truist
33.43
33.43
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
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Overall
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The branch is located in Building 3236 on Barclay Ave Avenue in Brooksville City. It offers a wide range of services, including savings accounts, personal loans, life insurance, and education resources. The bank is accessible for customers with disabilities, with a wheelchair-accessible parking lot available. The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and 9:00 AM to 6:00 PM on Fridays.While some customers have praised the staff for being friendly and helpful, others have experienced long wait times and poor customer service. Some customers have also reported issues with the drive-thru service, including long wait times and unacknowledged transactions.The branch has received mixed reviews regarding its accessibility, with some customers reporting issues with the ATM and others expressing frustration with the location of the septic system nearby.Overall, the branch seems to be average in terms of quality and service, with some customers experiencing positive interactions and others facing issues with wait times and customer service.It's worth noting that the branch has been affected by the merger between Truist and BB&T, with some customers expressing frustration with the changes that have taken place since the merger.One issue that has been consistently reported is the long wait times, particularly at the drive-thru window. Some customers have reported wait times of up to 19 minutes for simple transactions.
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