Tampa Bay
Truist
31.20
31.20
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Submit a review
The location is a savings bank, mortgage loans, mortgage lender, and life insurance agency. It's located in Spring Hill City, at Building 7319, Spring Hill Dr Drive. The address is wheelchair accessible with a parking lot for people with disabilities.The location has a phone number and a website link. The business hours are from Monday to Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 12:00 PM. There is no information available about Sunday's working hours.Unfortunately, the employees seem to be inattentive to the customers. Many clients have complained about being ignored or dismissed, especially in the drive-thru service. There are also reports of employees having casual conversations while clients are waiting.It seems that the computer system often goes down, causing long delays for customers. Additionally, the ATM machine is often broken or on hold, which makes it difficult for people to access their money.Some customers have experienced issues with their accounts, such as delayed transactions, missing funds, or being locked out of their accounts due to alleged security concerns. The employees' lack of accountability and inability to resolve these issues promptly have led to customer dissatisfaction.Despite a few positive reviews, the majority of clients have expressed disappointment and frustration with the service they received. Many have decided to close their accounts and switch to other banks due to the poor experience.The biggest issue with this location is the lack of care and attention from the employees. They seem to be more interested in chatting with each other than assisting the clients. This has led to a high level of customer dissatisfaction and a reputation for being one of the worst banks in the area.
Own this business?
Hours
Open Now
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Education and Learning
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS