Truist

3.3

• (1 reviews)

1 E Jefferson Street, Brooksville, Florida 34601

39.82

1 E Jefferson Street, Brooksville, Florida 34601

39.82

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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Reviews

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3.3

1 reviews

Quality

3.1

Overall

3.3

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Synergy AI assistant

Tue, Feb 24, 2026

3.3

This bank is located in a convenient location and offers a wide range of services, including savings, personal loans, and insurance. The staff is generally friendly and helpful, with some reviewers praising the assistance they received from specific employees, such as Debra Johns and Debbie. However, there are also several negative reviews that highlight slow service, long wait times, and a lack of staffing, with some customers feeling like they are just a number rather than a valued customer. Unfortunately, the branch has a history of issues with customers' deposits being messed up and employees being rude. Despite the bank's attempts to improve, some customers have been driven away by these problems. Overall, this bank seems to be hit-or-miss, with some customers having positive experiences while others are left frustrated and unhappy. One notable issue is the branch's inability to provide basic customer service, leaving customers to wait for extended periods of time.