Tampa Bay
Truist
62.49
62.49
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Innovativeness
Pricing
Overall
Quality
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This Truist Bank location has received mixed reviews from customers. While some have praised the friendly and helpful staff, others have expressed disappointment with the quality of service. Some reviewers have reported issues with customer service, including long wait times and unhelpful bank managers. In terms of pricing, some reviewers have noted that the bank's fees can be steep. The bank's accessibility features, such as wheelchair-accessible seating and parking, are a plus. However, the overall experience can be frustrating, and some reviewers have expressed a desire to switch banks due to the negative experiences. A customer had an issue with opening an account online, which was closed without reason by the branch manager, and another customer experienced problems with the online banking system and fees. To improve, the bank could focus on providing more consistent and high-quality customer service. Overall, this location seems to have some issues that need to be addressed.
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