Truist

2.0

• (1 reviews)

5375 University Parkway, Sarasota, Florida 34243

42.45

5375 University Parkway, Sarasota, Florida 34243

42.45

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Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

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Reviews

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2.0

1 reviews

Quality

2.1

Overall

2.0

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Synergy AI assistant

Tue, Feb 24, 2026

2.0

This location has received mixed reviews from customers. While some have praised the friendly and fast service from the employees, others have had poor experiences with long wait times, rude treatment, and difficulty with transactions. The bank's handling of customer service has been a major issue, with several customers expressing frustration with the lack of professionalism and competence. One customer even reported being rejected by a teller because they didn't have an account. The bank's lack of attention to customer needs has also led to issues with fees and the overall customer experience. On a positive note, some customers have appreciated the bank's efforts, but overall, the location seems to be struggling with providing quality service to its customers. A major issue that stands out is the bank's inability to handle customer service properly, leading to long wait times and poor treatment.