Tampa Bay
True Value Rental (Florida Ave.)
7.91
7.91
Overview
With almost 40 years of experience we've grown to cover Tampa Bay with 5 locations, supplying contractor and homeowner equipment and everything you'll need for your party or wedding!
Features
Wheelchair accessible entrance
Cash-only
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Overall
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This business has been around for nearly 40 years and has 5 locations in Tampa Bay, providing a wide range of services, from equipment rentals for contractors and homeowners to party and wedding supplies. The staff is knowledgeable and helpful, with many customers praising their excellent customer service. However, some clients have experienced issues with equipment condition, communication, and professionalism.
Some customers have reported receiving poorly maintained equipment, which can cause inconvenience and delays. There have been instances where equipment was not as described or was missing parts, leading to wasted time and effort. On the other hand, some clients have been very satisfied with the equipment's condition and have praised the staff's helpfulness.
The business accepts cash payments only, which may be a limitation for some customers. However, the prices seem to be competitive, with many customers appreciating the reasonable rates.
The business has a wheelchair-accessible entrance, which is a plus for customers with mobility issues.
A few customers have mentioned that the staff is friendly and helpful, but one client reported being treated rudely over the phone. There have also been instances where customers felt that the staff was not communicative or professional.
Overall, this business seems to have its strengths and weaknesses. While some customers have had positive experiences, others have encountered issues with equipment and staff behavior. It's essential for customers to be aware of these potential issues and to communicate their needs and concerns clearly to the staff.
One significant issue that stands out is the equipment condition. While some customers have received well-maintained equipment, others have experienced poorly maintained or missing parts. This is a concern that the business needs to address to ensure customer satisfaction and safety.
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