Tampa Bay
True Roofers
34.27
34.27
Overview
Your roof provides shelter and protection from the elements and is an essential part of your home. Understanding when to replace or repair your roof can save
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
Online estimates
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True Roofers is a professional roofing contractor located in Lakeland City, offering top-notch services for various roofing needs. The business has a 24/7 operation schedule, which is convenient for customers who require immediate attention. They provide on-site services, online estimates, and are wheelchair accessible, making it easy for customers to access their services.The company's website is user-friendly and provides essential information about their services, features, and contact details. True Roofers is also active on social media, indicating their commitment to staying connected with their customers.Several customers have praised the company's work, citing their excellent workmanship, professionalism, and willingness to go above and beyond to meet their customers' needs. Brandon, Krysta, Chris, Gavin, and Duane are some of the employees who have received praise for their exceptional customer service and expertise.One customer had a poor experience with the company, citing issues with communication, lack of transparency, and aggressive behavior from one of the employees. However, this experience seems to be an exception, as the majority of customers have reported positive interactions with the company.True Roofers appears to be a reputable and reliable business, but it's essential to exercise caution and do thorough research before hiring them for any roofing services. It's also crucial to read and understand the terms and conditions of any contract before signing.One of the areas for improvement for True Roofers is their customer service response to negative feedback. The owner's response to one of the negative reviews came across as defensive and dismissive, which may raise concerns about the company's ability to handle customer complaints.Overall, True Roofers is a solid choice for customers seeking reliable roofing services in Lakeland City. However, it's essential to approach any business with a critical and open-minded perspective, especially when dealing with significant investments like roof replacements.
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