This business has a great reputation and is well-liked by its customers. The staff is knowledgeable and friendly, providing great service for pool-related issues. They are responsive, punctual, and professional in their work. Tropigas of Florida has a good understanding of pool equipment, including Jandy systems, and can provide valuable information and advice. The team is courteous, trustworthy, and honest in their dealings with customers.
Some customers have mentioned that the company is very good at fixing issues promptly and efficiently, and they appreciate the education they receive on how to maintain their pool equipment. However, there have been some issues with pricing, with one customer feeling that a $170 fee for a 5-minute service call was unreasonable. Despite this, the company has a good reputation for providing fair prices overall.
The business has a consistent and reliable working schedule, with standard working hours from Monday to Friday. They have a good relationship with their co-brands and are known for their excellent customer service. While some customers have had issues with the company in the past, the overall consensus is that they are a trustworthy and professional business that can be relied upon for pool-related services.