Tampa Bay
Tropical Supply
50.81
50.81
Overview
Ensure your HVAC system runs efficiently with expert evaluations. Learn more! Winter Haven, FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Small business
Quick visit
Identifies as women-owned
Identifies as women-owned
Identifies as Latino-owned
Identifies as Latino-owned
On-site parking
In-store pickup
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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Tropical Supply is a reputable business located in Winter Haven City, offering a wide range of services and products, including HVAC systems, pool supplies, and home maintenance services. The business has a strong online presence, with a 4.9-star rating on third-party platforms. Customers praise the business for its excellent customer service, knowledgeable staff, and fair pricing. Many customers have reported positive experiences with the business, citing friendly and professional service from the staff, including Kevin and Nelson.However, there is one customer who had a negative experience with the business. They reported being given a higher price after traveling an hour to the store, and claimed that the business sold a brand that they couldn't find parts for anywhere. The business responded to the customer's concerns, stating that the price quoted was accurate and that parts were available through authorized distributors.Overall, Tropical Supply appears to be a reliable and trustworthy business that provides quality services and products to its customers. While there may be occasional issues, the business seems to prioritize customer satisfaction and is willing to work with customers to resolve any problems. With its strong online reputation and commitment to customer service, Tropical Supply is a good option for those in need of HVAC or pool services in the Winter Haven City area.The business has a long list of positive reviews, with many customers praising the staff for their knowledge and professionalism. The business also offers a range of convenient services, including on-site parking, free parking lot, and in-store pickup. Additionally, the business accepts a variety of payment methods, including NFC mobile payments, debit cards, and credit cards.One area for improvement for Tropical Supply is to ensure that customers are not misled or taken advantage of, as was the case with the one negative review. The business should prioritize transparency and accuracy in their pricing and services to build trust with their customers.
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