This business has a strong reputation, with a high overall score and excellent quality ratings from numerous clients. Kevin, the owner, is consistently praised for his professionalism, responsiveness, and excellent workmanship. Many clients appreciate his honesty, transparency, and willingness to explain the repair process.One client did have a negative experience, which is highlighted in the review text. This client reported a major issue with the company's work, including a leak that reappeared after the repair, and felt that the company was unresponsive and unwilling to take responsibility.Overall, Tropical Roofing Services LLC appears to be a reputable and trustworthy business, with a strong focus on customer satisfaction and quality workmanship. However, as with any business, there is always a risk of a negative experience, and clients should be aware of this possibility.