Tampa Bay
Tropical Pools Fl LLC
76.80
76.80
Overview
Tropical Pools FL, LLC New Pool and spa construction. Backyard construction for new Pools or rebuilding pools, decks and Pool cages.
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Based on the provided data, Tropical Pools FL, LLC is a reputable business located at Building 7133, Gasparilla Rd Road, Port Charlotte City. With a 4.7 overall score, the company excels in several areas. The quality of their work is consistently high, with a score of 4.5. This is likely due to their attention to detail and commitment to delivering high-quality products and services.Pricing is another area where Tropical Pools shines, with a score of 4.8. This suggests that they offer competitive pricing without compromising on quality. However, some customers have mentioned issues with communication and responsiveness, which might impact their overall experience.In terms of innovativeness, the company scores 4.5, indicating that they stay up-to-date with the latest trends and technologies in the industry. This is reflected in their use of high-quality materials and their commitment to providing excellent customer service.One potential issue that stands out is the lack of responsiveness from some employees, particularly the owner, Ralph. Some customers have reported difficulty in getting in touch with him or getting issues resolved in a timely manner.Overall, Tropical Pools FL, LLC is a well-established business with a strong reputation in the community. While they excel in several areas, there is room for improvement in terms of communication and responsiveness. As with any business, it's essential to weigh the pros and cons and make an informed decision based on individual experiences and needs.Some customers have praised the company's sales team, particularly Kim Tollett, who has been commended for her excellent customer service and care skills. Others have noted that the company's employees are generally professional and courteous, which is reflected in the high overall score.In terms of the business itself, Tropical Pools FL, LLC appears to be well-organized and efficient. They have a clear process for handling customer inquiries and issues, and their employees are trained to provide excellent customer service.However, as with any business, there is always room for improvement. Addressing the issue of responsiveness and communication would likely have a positive impact on the overall customer experience and help to maintain a high level of customer satisfaction.Ultimately, Tropical Pools FL, LLC is a reputable business with a strong reputation in the community. While they excel in several areas, there is room for improvement in terms of communication and responsiveness. As with any business, it's essential to weigh the pros and cons and make an informed decision based on individual experiences and needs.
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