This business has received mixed reviews from customers. Some have praised their customer service and upfront pricing, while others have expressed frustration with high costs and poor experience. The electricians are known to show up on time and be courteous, but the prices are a major concern. One customer felt that the company was a scam and was charged $149 to schedule a quote appointment, but the electrician never showed up. Another customer was charged $240 for a consultation, which they felt was a rip-off. On the other hand, one customer had a very positive experience with the company, praising their customer service and the complimentary safety inspection. However, this seems to be an isolated incident, and many customers have reported similar issues with the company. Overall, the business has some major issues that need to be addressed.