The location is wheelchair accessible, which is a positive feature. However, there are several issues with the business that may affect customer satisfaction. Multiple customers have reported being harassed by door-to-door salespeople, which is a significant concern. Some customers have also experienced problems with their solar panels, such as leaks and incomplete installations. In some cases, the company has failed to honor their warranties and has been unresponsive to customer complaints. Despite some positive reviews, these issues raise concerns about the company's quality of service and its commitment to customer satisfaction. Pricing may be a concern for some customers, as some have reported feeling pressured into purchasing more expensive solar panels or services than they needed. Overall, the company seems to have some significant issues that need to be addressed in order to improve customer satisfaction and maintain a positive reputation.