Tampa Bay
Trinity Medical Group by InnovaCare Health
50.83
50.83
Overview
Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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The Winter Haven office of Trinity Medical Group by InnovaCare Health is a medical center that offers a range of services including family practice, internal medicine, and wellness care. With a team of experienced doctors and medical staff, they strive to provide high-quality care to their patients. The office is located in a convenient location and has accessible parking and a wheelchair-accessible entrance.However, some patients have reported issues with communication and follow-up, including difficulty getting referrals or medication refills. Some patients have also reported that the office staff can be unfriendly or unhelpful, which can be frustrating for those who are trying to navigate the healthcare system.Despite these issues, many patients have reported positive experiences at the Winter Haven office, praising the kindness and competence of the medical staff. They also appreciate the convenience of having lab services and other medical treatments available on-site. Overall, the Winter Haven office of Trinity Medical Group by InnovaCare Health appears to be a good option for those in need of medical care, but it's essential to be aware of the potential issues and to communicate clearly with the staff to ensure that your needs are met.One of the significant issues that stands out is the problem of not following up with patients and not addressing their concerns in a timely manner. This has resulted in patients feeling frustrated and disrespected. For example, one patient had to call the office multiple times to get a medication refill, only to be told that it would be sent in by the end of the day, but it never arrived. Another patient had to wait for weeks to get a response to their inquiry about a referral, which caused them to miss an important appointment.It's clear that the office needs to improve its communication and follow-up procedures to better serve its patients. With a little more attention to detail and a commitment to patient care, the Winter Haven office of Trinity Medical Group by InnovaCare Health could become an even more effective and patient-centered healthcare provider.
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