Tampa Bay
Trikes by Design
58.14
58.14
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Small business
Gender-neutral restroom
Appointment required
On-site parking
Cash-only
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The business seems to be a solid choice for motorcycle enthusiasts in the Inverness area. The staff is knowledgeable and dedicated to their work, with many reviewers praising their expertise and willingness to help. The business has a good reputation for delivering quality services, with many customers expressing satisfaction with their work.However, it's worth noting that there have been some issues with communication and customer service. A few reviewers have mentioned that the staff can be rude or uncooperative, which is a concern. Additionally, there have been some complaints about the business not following through on promises or taking shortcuts with repairs.One reviewer had a particularly negative experience, citing a bait-and-switch situation and poor workmanship. However, the owner responded to this review, explaining that the issues arose from a change in plans and a misunderstanding about the scope of work.It's also worth noting that the business has a small, family-owned feel, which may contribute to the inconsistent service levels. While some reviewers have praised the owner's attention to detail and willingness to go the extra mile, others have felt ignored or dismissed.Overall, the business has a good reputation, but it's essential to approach with caution and carefully communicate with the staff to avoid any potential issues. With some tweaks to their customer service approach, this business could be a top choice for motorcycle enthusiasts in the area. One of the most significant issues is the inconsistency in customer service, which seems to be a major problem.
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