The business location has a strong overall presence, with a good balance of quality and pricing. The quality of the work is well-regarded by most customers, with many praising the professionalism and attention to detail of the staff. However, some issues have been reported regarding the quality of the final product, with one customer stating that the rear-end conversion had several defects. The pricing is generally considered reasonable, with some customers noting that the cost is worth the high-quality workmanship. One customer expressed concern about the price, stating that the conversion was a "waste of money" for them. The business is located in a convenient location, with a clear and easy-to-follow website, and is wheelchair accessible. Unfortunately, there have been some issues reported regarding communication, with one customer stating that the owner was "rude" and refused to offer any help. Overall, the business has a strong reputation for quality and customer service, but some customers have experienced issues with communication and the final product. One significant issue that stands out is the problem with the rear-end conversion, which highlights the importance of proper quality control and communication with customers.