This location seems to be an essential service for the community, providing substance abuse, mental health, and co-occurring treatment. However, the quality of service has been inconsistent, with some clients reporting great counselors and instructors, while others have had negative experiences with customer service and felt penalized for being responsible and working. The payment structure has been criticized for being unfair, and the building's outdatedness has been noted. On the other hand, the location has been praised for its family-oriented approach and understanding staff. The lack of clear communication and scheduling has been a recurring issue, with some clients waiting for an hour or more for scheduled appointments. There have also been reports of long wait times, delayed appointments, and lack of help with aftercare. It's a shame, as the potential for positive change seems to be hindered by these issues. Despite these challenges, the location remains a necessary resource for those in need.